Privacy Policy

Last updated: July 09, 2026

This Privacy Policy explains how Handle (“Handle”, “we”, “us”, or “our”) collects, uses, and shares information about you when you use our website, apps, and related services (the “Service”).

By using Handle, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Service.

1. Information We Collect

1.1 Account Information

When you sign up, we collect information such as:

  • Email address
  • Password, stored securely via our authentication provider
  • Username
  • First and last name, if provided

1.2 Profile Information

You may choose to add basketball-related profile information that can be visible on your public profile, such as:

  • City
  • Position
  • Height and weight
  • Play style
  • Bio
  • Avatar image URL

1.3 Community Ratings

When other users rate you, or you rate other users, we store those rating values, for example ball handling, IQ, shooting, defense, and athleticism, along with basic metadata such as the rater’s user ID and timestamps. We also calculate and store average scores.

1.4 Usage Data

We may collect certain information automatically when you use the Service, such as:

  • IP address and approximate location
  • Browser type and device information
  • Pages viewed, links clicked, and other usage activity
  • Timestamps related to logins, password resets, and other actions

1.5 Cookies and Similar Technologies

We may use cookies or similar technologies to keep you logged in, remember your preferences, and understand how the Service is used. You can usually control cookies through your browser settings, but disabling them may affect functionality.

2. How We Use Your Information

We use the information we collect to:

  • Create and manage your account
  • Display your public profile and ratings to other users
  • Allow you to rate other players
  • Maintain and improve the Service and user experience
  • Monitor and prevent abuse, spam, or violations of our Terms
  • Communicate with you about your account, security, or important updates

3. When We Share Information

We do not sell your personal information. We may share information in the following situations:

3.1 With Other Users

Certain information is visible to other users by design, including your public profile, username, bio, basketball attributes, and community rating averages. Ratings you submit about others may be used in their visible averages.

3.2 Service Providers

We may share information with trusted third-party vendors who help us operate the Service, for example hosting, authentication, analytics, or email services. These providers are only allowed to use your information as necessary to perform services for us.

We may disclose information if we believe it is reasonably necessary to:

  • Comply with applicable laws or legal requests
  • Protect the rights, property, or safety of Handle, our users, or others
  • Detect, prevent, or address fraud, security, or technical issues

4. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements.

We may retain certain de-identified or aggregated information, for example statistics about ratings, that does not identify you personally.

5. Security

We use reasonable technical and organizational measures to protect your information. However, no online service can be completely secure, and we cannot guarantee absolute security of your data.

You are responsible for maintaining the confidentiality of your password and for limiting access to your account and devices.

6. Your Choices & Controls

6.1 Access and Updates

You may view and update certain account and profile information by logging into Handle and editing your settings or profile.

6.2 Account Deletion

If you would like to request deletion of your account, you can contact us at support@joinhandle.app. We may retain certain information as required or permitted by law, or for legitimate business purposes.

6.3 Communication Preferences

We may send you emails related to your account, security, or important changes to the Service. If we introduce optional marketing emails in the future, you will have the ability to opt out.

7. Children’s Privacy

Handle is not intended for children under 13 years of age, or the minimum age of digital consent in your region. We do not knowingly collect personal information from children under this age. If we become aware that a child under the applicable age has created an account, we will take steps to delete the account and associated information.

8. International Users

Handle is operated from the United States. If you access the Service from outside the U.S., you understand that your information may be processed and stored in the United States or other countries, where privacy laws may be different from those in your country.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will change the “Last updated” date above and may provide additional notice, such as in-app or email notice, where appropriate.

Your continued use of the Service after the changes become effective means you accept the revised Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy, contact us at support@joinhandle.app.